What impression do customers get when they call your business?
What do people hear when they are on hold, they're placed in a queue or transferred from one extension to another?
Recent research reveals that, on average, callers listen to recordings for about 20% of the time they’re on the phone. But so many businesses are missing out on the opportunity to use their phone system to provide a great customer experience, to inform and entertain callers, or to upsell.
Enhance your phone system with professional recordings
Sell more and sound great with your phone system, with professionally recorded announcements, on-hold and in-queue marketing.
Prompt Voice is a new service which allows you to order prompts for IVR menus, in addition to music and marketing messages to play callers while in-queue or on-hold. It’s configured by you using a simple-to-use web portal.
The new streaming technology unlocks powerful features that turn music on hold from a ‘silence filler’ into a powerful communication tool that business owners can use to drive significant business advantage.